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Terms & Conditions

Terms & Conditions
This Document Is An Electronic Record In Terms Of Information Technology Act, 2000 And Rules There Under As Applicable And The Amended Provisions Pertaining To Electronic Records In Various Statutes As Amended By The Information Technology Act, 2000. This Electronic Record Is Generated By A Computer System And Does Not Require Any Physical Or Digital Signatures.
Welcome to Kunala Organics
Kunala Organics offers the content and services on this website subject to the following Terms and Conditions, as well as our Privacy Policy, Payment Policy, and any other terms, policies, or conditions you may encounter on our site. These may relate to specific features, promotions, or customer service and are collectively included as part of these Terms and Conditions. By accessing or using this website, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions without any limitations or exceptions. Please review them carefully before proceeding.

Privacy
Please review our privacy-policy so that you may understand our privacy practices.

Payment Policy
Please see our Payment Policy to understand the purchase processes of our products.
All international shipping orders may attract local duties applicable in that country and accordingly the customer will have to pay such local duties/taxes.


Products and Services For Personal Use
The products and services featured on this website, along with any samples we provide, are intended solely for personal use. You are prohibited from selling or reselling any products, services, or samples received from us. At our sole discretion, we reserve the right to cancel or limit the quantity of products or services provided to you if we believe such actions may breach our Terms and Conditions, with or without prior notice.

Accuracy Of Information
We strive to provide accurate and detailed descriptions of our products on the website. However, unless required by applicable law, we do not guarantee that the product descriptions, colors, information, or other content on the website are entirely accurate, complete, up-to-date, reliable, or free from errors.

Intellectual Property
All information and content on this website, along with its overall design and presentation—including but not limited to trademarks, logos, service marks, text, graphics, button icons, images, audio clips, data compilations, software, and their arrangement (collectively referred to as the "Content")—is owned by Kunala Organics, its affiliates, partners, or licensors. This Content is protected under the laws of India, including those governing intellectual property rights.

Unless permitted under the limited licenses outlined in Section 6 or as required by applicable law, the Content or any part of this website may not be used, reproduced, copied, modified, sold, resold, accessed, or exploited in any form or for any purpose without our prior written consent.

Limited Licenses
We grant you a limited, revocable, and non-exclusive license to access and use the Kunala Organics website for personal purposes. This license does not permit the following:
  • Framing or using framing techniques to enclose the website or any part of it.
  • Republishing, redistributing, transmitting, selling, licensing, or downloading the website or its Content (except for caching or as required for viewing the website).
  • Using the website or its Content for purposes other than personal use.
  • Modifying, reverse engineering, or creating derivative works based on the website or its Content.
  • Collecting account information for personal gain or for third parties.
  • Using meta tags or hidden text containing the website’s Content.
  • Employing software robots, spiders, crawlers, or other data extraction tools, or engaging in activities that place an undue burden on our infrastructure.
You must keep all proprietary notices on the website intact and unaltered.

Additionally, we grant you a limited, revocable, and non-exclusive license to create a hyperlink to the website’s homepage for personal, non-commercial use. Websites linking to ours:
  • May link to, but not replicate, our Content.
  • Must not imply endorsement of their services or products.
  • Must not misrepresent their relationship with us.
  • Must not contain content that is offensive, obscene, distasteful, controversial, illegal, or inappropriate for all audiences.
  • Must not portray us, our products, or services in a misleading, derogatory, or offensive manner or associate us with undesirable opinions, products, or services.
  • Must only link to the homepage, not internal pages.
We reserve the right to request the removal of any link to our website at our sole discretion. Upon receiving such a request, you must immediately remove the link and cease linking unless explicitly authorized in writing to resume.

Any unauthorized use of the Kunala Organics website or its Content will result in the immediate termination of the licenses granted here, in addition to any other remedies available under applicable law or these Terms and Conditions.

Your Obligations And Responsibilities
When accessing or using the Kunala Organics website, you must adhere to these Terms and Conditions, as well as any specific warnings or instructions provided on the website. You are required to act lawfully, respectfully, and in good faith at all times. You are prohibited from altering the website, its Content, or any services offered, and you must not interfere with the website's integrity or functionality in any way.

If you negligently or intentionally violate any of the obligations outlined in these Terms and Conditions, you will be held responsible for any resulting losses or damages suffered by Kunala Organics, its affiliates, partners, or licensors.

Third Party Links
We are not responsible for the content of any external pages or websites linked to or from the Kunala Organics website. These links are provided for your convenience and do not signify endorsement by us, our affiliates, or partners of the linked content, products, services, or suppliers. Accessing any external pages or websites through these links is entirely at your own risk.

We do not review, evaluate, or guarantee the offerings of external pages or websites linked to or from our site, nor do we accept responsibility or liability for their actions, content, products, services, privacy policies, or terms and conditions. It is your responsibility to carefully review the terms and privacy policies of any external pages or websites you choose to visit.

Special Features, Functionality And Events
Kunala Organics may provide special features, functionalities, or events (such as contests, promotions, or other offerings) that could:

  • be governed by additional or separate terms, rules, and policies, which may supplement or replace these Terms and Conditions and
  • be offered either by us or by third parties.
If this applies, we will inform you accordingly, and by choosing to participate in these offerings, you agree to comply with any applicable additional or separate terms, rules, and policies.

Submissions
Our policy is to decline unsolicited suggestions and ideas. However, any inquiries, feedback, suggestions, ideas, or other information you share with us (collectively referred to as "Submissions") will be considered non-confidential and non-proprietary. Subject to our Privacy Policy, by submitting or posting any Submission, you grant us the unrestricted right to copy, use, reproduce, modify, adapt, translate, publish, license, distribute, sell, or assign the Submission as we see fit. This includes, but is not limited to, copying in part or whole, creating derivative works, distributing, and displaying the Submission in any format, medium, or technology now known or developed in the future. Submissions may also be used as part of our products or services without compensation or consideration to you.

By making a Submission, you acknowledge that it will not be returned, and we may use it along with any ideas, concepts, or know-how contained within for purposes such as developing, manufacturing, distributing, and marketing products.

You represent and warrant that you own or control the rights to your Submission and that it does not contain software viruses, commercial solicitations, chain letters, mass mailings, or any form of "spam." Additionally, you agree not to use a false email address, impersonate any person or entity, or otherwise mislead us about the origin of the Submission.

You further agree to indemnify us against any claims related to rights over your Submission or any damages resulting from your Submission.

User Content
When you share data, text, software, music, sound, images, videos, graphics, messages, or other materials ("User Content") on the Kunala Organics website by uploading, posting, emailing, or otherwise transmitting it, you take full responsibility for that content. As stated in Section 10 above, User Content is treated as a Submission. This means you, and not Kunala Organics, are solely accountable for any User Content you or others post on the website.

You agree not to upload, post, transmit, email, or otherwise make available any User Content that:
  • Is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of privacy, hateful, pornographic, or otherwise offensive.
  • You do not have the legal right to share under any law or contractual obligation.
  • Is knowingly false, misleading, or inaccurate.
  • Has been compensated for or incentivized by a third party.
  • Violates the intellectual property or proprietary rights of others, including copyrights, trademarks, patents, or trade secrets.


Additionally, you must not upload, post, or transmit software viruses, unsolicited advertisements, promotional materials, chain letters, mass mailings, or any form of "spam." You also agree not to:
  • Impersonate any individual or organization or misrepresent your affiliation with them.
  • Harass, stalk, or harm others, including advocating harm to minors.
  • Manipulate identifiers to disguise the origin of your User Content.
  • Violate any local, state, national, or international law.
  • Collect or store personal data about other users.
Kunala Organics does not endorse or control User Content posted on its website and cannot guarantee its accuracy, quality, or integrity. By using the site, you understand that you might encounter content you find offensive, indecent, or objectionable. We are not liable for any errors, omissions, or damages arising from User Content shared via the website.

We reserve the right, but are not obligated, to review, edit, or remove any User Content at our sole discretion. We may remove content that violates these Terms and Conditions or is otherwise objectionable, and we may deny access to users who breach these terms or infringe upon the rights of others, without prior notice.

Copyright Complaints
We value and respect the intellectual property rights of others. If you believe that copyrighted materials have been used in a way that violates copyright law, please send us an email or written notice regarding the infringement. In your notice, please include the following information:
  • Identification of the copyrighted work(s) you believe have been infringed, and confirmation that you are the copyright owner or authorized to act on the owner's behalf.
  • A description of the material you claim is infringing, along with its location on the website.
  • Your address, phone number, and email address for further communication.


Representations And Warranties And Limitation Of Liability
The Kunala Organics website is provided "As Is." We make no representations or warranties of any kind, either express or implied, regarding the website or these terms and conditions, including but not limited to warranties of merchantability, non-infringement, or fitness for a particular purpose, except where such representations and warranties cannot be excluded by law.

To the fullest extent permitted by applicable law, you agree that Kunala Organics will not be held responsible or liable (whether in contract, tort, negligence, or otherwise) under any circumstances for any of the following:
  • Business interruptions.
  • Delays or interruptions in accessing the website.
  • Data non-delivery, misdelivery, corruption, destruction, or modification.
  • Losses or damages resulting from dealings with or the presence of external links on the website.
  • Computer viruses, system failures, or malfunctions related to your use of the site, including issues when linking to third-party websites.
  • Inaccuracies or omissions in content.
  • Events beyond our reasonable control.
Kunala Organics' personal care products are based on natural and Ayurvedic formulations. While great care is taken to ensure the products are safe for use, certain ingredients may cause allergic reactions or adverse effects, particularly in individuals with pre-existing medical conditions. It is important to review the ingredients and usage instructions for each product to ensure their safety for you. You are solely responsible for seeking professional medical or dermatological advice before using any products, especially if you have known allergies. Kunala Organics will not be liable for any issues related to our products, including allergic reactions. Any purchases made through Kunala Organics will be subject to the liability limitations and disclaimers outlined in the product packaging or accompanying leaflets.

You agree that no claims or actions arising from the use of the website or these terms and conditions may be filed more than one (1) year after the event or cause of action related to the claim occurred.

Disputes
Any dispute arising from the use of the website or related to these Terms and Conditions shall be governed by the laws of India. The courts in Noida, Uttar Pradesh ,India, shall have exclusive jurisdiction, as if the Terms and Conditions were fully executed and performed within Noida, Uttar Pradesh, India, subject to applicable foreign legal provisions. To the fullest extent allowed by law, any disputes, differences, or claims arising from your use of the Kunala Organics website will be referred to a sole arbitrator appointed by the Chairman and Managing Director of Kunala Organics, in accordance with the relevant laws. The arbitration will take place in Noida, Uttar Pradesh, India, and the arbitrator's decision will be final and binding on all parties. The award may be entered as a judgment in any court of competent jurisdiction. No arbitration under these Terms and Conditions shall be combined with any other arbitration involving a different party, whether through class arbitration or otherwise.

If arbitration is not permitted by law, any dispute related to your visit to the website shall be submitted to the appropriate court or judicial authority in New Delhi, India, subject to applicable laws. This provision does not affect our right to seek injunctive or other relief in any court if there is a violation or threat to violate our intellectual property rights, and you agree to the exclusive jurisdiction and venue of those courts.

Consent To Receive Notices Electronically By Posting On The Website And Via Email
You agree to receive any agreements, notices, disclosures, and other communications (collectively referred to as "Notices") related to these Terms and Conditions from us electronically, including but not limited to notifications via email or by posting notices on this website. You acknowledge that all Notices provided electronically fulfill any legal requirements for such communications to be in writing and in English. If you wish to withdraw your consent to receive Notices electronically, you must inform us by emailing us at care@kunalaorganics.com and cease using this website. In that case, all rights granted to you under these Terms and Conditions, including the limited licenses specified in Section 6, will automatically be terminated. Please note that we are unable to provide the benefits of this website to users who do not consent to receiving Notices electronically.

Please be aware that your consent to receive Notices electronically is separate from any decisions you may make regarding the receipt of marketing communications. Your preferences for receiving marketing communications are outlined in our Privacy Policy.

General
You acknowledge and agree that these Terms and Conditions represent the entire and exclusive agreement between us regarding your use of the website, superseding any prior proposals, agreements, or communications.

We reserve the right to modify these Terms and Conditions at our discretion by posting the changes on the website and notifying you of such changes. Any modifications will take effect immediately upon posting and notice. Your continued use of the website after such changes constitutes your acceptance of the updated Terms and Conditions. We may also, with or without prior notice, revoke any rights granted by these Terms and Conditions. You agree to comply immediately with any termination or notice, including discontinuing use of the website if required.

Nothing in these Terms and Conditions shall be interpreted as creating an agency, partnership, or joint venture between us. Our failure to enforce any provision of these Terms and Conditions does not affect our right to enforce such provision at a later time, nor does our waiver of a breach imply a waiver of the provision itself. If any provision of these Terms and Conditions is deemed unenforceable or invalid by law or by a court or arbitration decision, such invalidity will not affect the overall enforceability of these Terms and Conditions. In such cases, the adjudicating body will modify the unenforceable provision to reflect the parties’ original intent as closely as possible.

If you have any questions regarding these Terms and Conditions, please email us at care@kunalaorganics.com

KUNALA ORGANICS
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