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Privacy Policy

Kunala Organics Notice of Privacy Practices

Kunala Organics is committed to upholding the highest standards of security for your transactions and protecting your personal information. Please review this statement to understand our practices regarding data collection and sharing.



Note: Our privacy policy may change at any time without notice. To stay informed, we encourage you to periodically review this policy.

We prioritize your privacy and take significant steps to protect your personal information. This Privacy Policy outlines the types of information we collect on our website, how we use it, and with whom we may share it. It also explains how we safeguard this information and how you can access, modify, or delete your personal details at any time. Additionally, it explains how you can object to the processing of your data or opt out of communications regarding our products and services.

By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy. If you disagree with these terms, please refrain from using our site. This Privacy Policy is part of, and subject to, our Terms and Conditions.

1. Collection of Personal Information (PII) and Other Data

Kunala Organics collects information to provide you with accurate and efficient service. Most of the information collected is basic and necessary to process a purchase or refund. Examples of personal information we may collect include your name, address, phone number, email address, date of birth, purchase history, language preference, and details about your computer's IP address, operating system, and browser version.

We do not sell, distribute, or lease your personal information to third parties. We may also automatically track certain data regarding your activity on our site to improve our services. This may include details such as your IP address, browser information, and the URLs you visited before and after our website.

Credit Card, Debit Card, and Banking Information:
Kunala Organics does not store or process credit/debit card or banking information. Such data is directly transmitted through our payment gateway to the bank or payment network.

2. Registration

To access certain features of the website, you will need to create a member account. Registration is free and requires you to provide details such as your name, email address, and a password. It is your responsibility to keep your password secure and to notify us immediately if you believe it has been compromised.

3. Technology Used to Customize Your Experience

We utilize technologies such as cookies to enhance your browsing experience. These technologies help us understand your visit to our website, such as referring URLs, your IP address, browser type, and the time of your request. This allows us to tailor your experience and remember your preferences.

Cookies:
Cookies are small files stored on your device that help us track website activity, improve functionality, and provide personalized content. You can choose to disable cookies in your browser settings, but doing so may limit certain features of our website.

4. Use of Personal Information

TWe use the personal information you provide to fulfill your requests, resolve disputes, and improve our services. If we use your information for marketing, you will have the option to opt out.

Your data may be used for various purposes such as sending you promotional offers, improving our services, detecting fraud, and ensuring a safe shopping experience. We may occasionally ask for feedback through surveys to better understand your preferences.

5. Marketing Communications

Email: If you provide us with your email address, you may receive marketing communications, such as newsletters and promotional offers. You can opt out of these emails at any time by clicking the 'Unsubscribe' link in the email or by updating your preferences in your profile.

Text Messages: If you provide your phone number, you may receive SMS alerts with product updates and promotions. We do not charge for SMS, but your mobile provider may apply standard rates.

Phone Calls: If you provide your phone number, we may contact you via phone regarding product information or customer service inquiries.

6. Sharing of Information

We may share your information with our affiliates or third-party partners to detect fraud, offer joint services, or provide customer support. If required by law, we may disclose your personal information to comply with legal processes or protect our rights.

7. Advertisements

Third-party advertising companies may serve ads on our site. These companies may use information about your visits to this and other websites to provide relevant advertisements. We are not responsible for these external websites or their practices.

8. Links to Other Sites

Our website may contain links to third-party sites. These external sites are not under our control, and we are not responsible for their privacy practices. We provide these links solely for convenience, and we do not endorse their content.

9. Data Retention and Security

We have implemented reasonable security measures to protect your personal information from unauthorized access. Sensitive data, such as payment details, is encrypted using SSL technology.

10. Data Transfer Across Countries

Kunala Organics and its affiliates may store your personal information in databases located in India. If data is transferred to another country, it will be protected according to the privacy laws of that country.

11. Opt-Out and Choices

You can opt out of receiving marketing communications at any time. To remove your contact information from our lists, please visit the relevant section on our website.

12. Policy Changes

Our Privacy Policy may change over time. Significant changes will be communicated prominently. You can always find the most current version on our website.

13. Your Consent

By using our website, you consent to the collection and use of your information as outlined in this Privacy Policy. If you have any concerns about the information we hold, please contact us, and we will correct any inaccuracies.

14. Children’s Privacy

The Kunala Organics website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If we discover we have collected information from a child, we will delete it immediately.

If you have any questions or comments regarding our privacy practices, feel free to contact us at the provided details.

KUNALA ORGANICS
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